Delete your UK Accoms account
This page explains how to delete your account in the UK Accoms app, run by UK Accomms Limited, and what happens to your information.
How to delete it
In the app: go to Profile → Delete account, and confirm.
By email: send an email to info@ukaccommodationservice.co.uk from the address you signed up with, with the subject “Delete my account”. We will confirm by email once it is done, within 30 days.
Cancel your subscription first. Deleting your account does not cancel a Property Access subscription. Cancel it in your Apple ID settings (iPhone) or Google Play → Payments & subscriptions (Android), or you will still be charged.
What we delete
Within 30 days we permanently delete:
- your account, name, email and password
- your profile details (phone number, nationality, preferred city)
- your enquiries, messages, saved properties and notifications
- your support and airport pickup requests
What we keep, and for how long
- Purchase records (what you bought, price, date and payment reference): kept for 6 years, because UK tax law requires it. They are then deleted.
- Backups: copies in our backups are overwritten within 30
To delete only some of your information instead of your whole account, email info@ukaccommodationservice.co.uk and tell us what you want removed.
